Corporate support with IT systems, Microsoft 365 and remote access
Having the right people to help with technical issues is a must for any organisation and at VR-Tech & Systems we are here to help. With more than 25 years’ experience we are the ideal choice for institutions and organisations in Mitcham and across the country. From systems health checks and software updates to issue investigations, cyber security concerns and Microsoft 365 support packages, we aim to become your preferred tech partners.
Our experts can offer both on-site support and remote access, which is available anywhere in the country. You can also come to us for wider corporate support and home office systems.
Microsoft 365 for businesses
Benefit from:
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1TB of OneDrive cloud storage per user and 1TB (shared) SharePoint cloud storage
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Microsoft Office with free updates.
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Microsoft Teams (video conferencing, group chat facility, screen sharing etc.)
To help you make the most of your software we offer a range of support packages:
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Full system and 365 user setup for up to 4 users (CORP0014) or additional users (CORP0015).
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Ongoing management over 20 remote sessions (CORP0016). 1 session per user, no expiry.
365 support packages include initial setup, domain purchase and management, mailboxes, SharePoint group setup, installation of 365 desktop software and apps, OneDrive, user setup and removal, user permissions and fault-finding/resolution.
Remote corporate IT services
Benefit from flexible remote services. Each call will cover the initial diagnosis and the fix for issues that can be solved during the initial consultation. If the problem requires additional response you will be provided with a summary of the additional works required. We have three packages available:
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10-ticket package (CORP0008). This service includes 10 separate remote support tickets (max 24-hour response). Tickets do not expire, and you will receive updates with how many tickets remain.
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Monthly check-ups (CORP0009). 12-month contract, with scheduled remote sessions for each device covered.
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Single remote sessions (CORP0010). A one-off purchase, support timing based on availability of next engineer.
"VR-Tech & Systems were very helpful in solving my Internet problem, they came on time, very knowledgeable and I have no hesitation in recommending their services to others."
- AnetaL-7, on Yell
